Interpersonal Skills

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This workshop aims to empower participants to become unforgettable individuals by equipping them with essential communication skills, negotiation techniques, strategies for making a lasting impression, and guidance on effective networking and initiating conversations. The workshop’s objectives emphasize the importance of clear learning goals, including understanding the distinction between hearing and listening, improving verbal communication through effective questioning and assertive expression, recognizing the significance of non-verbal communication in building relationships, mastering conversation initiation and progression, honing name recall and handling forgetfulness, enhancing influence through empathy and compromise, utilizing facts and emotions to persuade, offering constructive opinions, and excelling in negotiation preparation, execution, and closure. Additionally, participants will learn how to create impactful first impressions, assess situations, and convey enthusiasm without causing offense.

Course Content

Module 02: Verbal Communication Skills
Module 03: Non-Verbal Communication Skills
Module 04: Making Small Talk and Moving Beyond
Module 05: Moving the Conversation Along
Module 06: Remembering Names
Module 07: Influencing Skills
Module 08: Bringing People to Your Side
Module 09: Sharing Your Opinion
Module 10: Negotiation Basics
Module 11: Making an Impact
Module 12: Wrapping Up