Delivering Constructive Criticism

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Constructive criticism can be a valuable tool in the workplace, but it can also be challenging to give and receive. This workshop aims to help participants understand what constructive criticism is and how it can be used effectively. By the end of the workshop, participants will be able to identify when feedback should be given, prepare and plan for delivering constructive criticism, create an appropriate atmosphere for the session, take the necessary steps during the session, understand how emotions and actions can impact the session, recognize the importance of setting goals, and learn the best techniques for following up with employees after the session.

Course Content

Module 02: When Should Feedback Occur?
Module 03: Preparing and Planning
Module 04: Choosing a Time and Place
Module 05: During the Session (I)
Module 06: During the Session (II)
Module 07: Setting Goals
Module 08: Diffusing Anger or Negative Emotions
Module 09: What Not to Do
Module 10: After the Session (I)
Module 11: After the Session (II)
Module 12: Wrapping Up